Picture issues
When watching satellite TV with Shaw Direct, there are a number of reasons as to why your picture may not fit your screen including viewing an SD channel on an HDTV. Learn how to adjust aspect and picture settings of your TV with these tips.
Problem with black box on screenLearn how to troubleshoot TV issues, including fixing when a black box is appearing on the screen and is preventing you from viewing the program or on-screen guide.
TV is showing blue, black, or snowy screenLearn how to troubleshoot the issue of your TV showing a blue, black, or snowy screen. Having such screen on your TV often indicates that your TV or set-top box is not powered on, or that a cable or connection issue is present.